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Where people and AI work together

Grow the knowledge. Carry the work forward.

Keep the work in cases. Improve the method in playbooks.

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Enterprise customer request

In progress

Sales consultant

Claude Code

Customer request and deal history gathered.

Shared record

Goal
Decide whether to accept the request
Evidence
Deal history and customer requirements
Next step
Check delivery and support costs

Over to the client team

Sales lead

ChatGPTNow

Review the evidence before committing.

Illustrative workflow · Different people and AI, the same case

Across people and organizations

Knowledge the next person can build on.

Within your team

Keep evidence and decisions for the next person to pick up.

Alongside AI

Work on the same case with Claude, ChatGPT, or Cursor.

With your clients

Bring your methods to clients. Improve them together.

Verify work by people and AI

Find the gaps. See the next step.

AI checks results against the recorded evidence, flags gaps and contradictions, and proposes actions to address them.

Enterprise customer request

AI review

Sales consultant

CursorResult

Recommended accepting the request because customer interest is strong.

Check the work against its evidence

Epismo AI

Evidence checkAI review

Delivery and support costs have not been assessed. Propose a cost-estimation task to check profitability.

Records checked: customer request and deal history.

Follow up on the proposed action

Sales lead

Research resultChange the plan

The estimate exceeds expected revenue. Revisit the terms before accepting.

Illustrative workflow · From an overlooked issue to investigation and improvement.

How knowledge grows

Every case adds to the know-how.

  1. Keep a record

    Keep the request and evidence.

  2. Hand it off

    Bring the next person or AI in.

  3. Review it

    Check the gaps. Record the decision.

  4. Grow it

    Improve the playbook for next time.

Knowledge that keeps growing

Your work. The next version.

Turn lessons from each case into better playbooks.

For sales and consulting teamsPlaybook

Illustrative playbook

Review a customer commitment

Check the evidence, costs, and tradeoffs before saying yes.

  1. 1
    Gather the request and evidence
    Skill·Review criteria
  2. 2
    Check product fit and delivery costs
    MCP·Deal history
    MCP·Customer requirements
  3. 3
    Record findings and unknowns
    Plugin·Cost assessment
    CLI·Decision brief
  4. 4
    Review together. Decide.
    Approval

Adapt for each client

Improve with each case

Browse public playbooks

Do the work once. Build on it again.

Keep the context. Improve the method. Pass it on.

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