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Credits

What each operation costs and how consumption works.


Credits meter access to the Playbook, Case, Task, Record, and Suggestion models. Operations consume flat credits aligned with their value (Value-based pricing) or bill according to actual token usage for AI operations. Failed or invalid calls are never charged.

Credit tiers

Operations are organized into four tiers based on their cost:

  • Tier 1 (5 credits: Creation & Search): Minting Playbooks, publishing versions, starting Cases, creating Tasks (case task create), creating Suggestions (playbook suggestion create), registering Aliases (playbook alias set), and AI search (playbook search)
  • Tier 2 (3 credits: Updates & Governance): Updating Playbook access (playbook access set), editing Case/Task/Suggestion contents, reassigning owners, and updating Case ACLs (case acl)
  • Tier 3 (2 credits: Listing & Stats): Listing Playbooks, Cases, Tasks, Records, Suggestions, Aliases, versions, and creator statistics (playbook creator stats)
  • Tier 4 (1 credit: Recording, Reads & Daily Ops): Appending timeline Records (case record append), viewing details, saving/discarding drafts, stars, archiving, sharing links, closing/reopening Cases & Tasks, resolving Suggestions, and deleting Aliases

Credit costs by operation

Playbook

Operation Cost
playbook create 5 credits
playbook version publish, playbook draft publish 5 credits
playbook search (free-text query) 5 credits
playbook access set 3 credits
playbook list 2 credits
playbook version list 2 credits
playbook starred 2 credits
playbook creator stats 2 credits
playbook get 1 credit
playbook version get 1 credit
playbook draft get, draft save, draft discard 1 credit
playbook star, unstar 1 credit
playbook archive, version archive 1 credit
playbook share, share token resolution 1 credit

Playbook Alias

Operation Cost
playbook alias set 5 credits
playbook alias list 2 credits
playbook alias delete 1 credit
playbook alias resolve, reference resolution 1 credit

Playbook Suggestion

Operation Cost
playbook suggestion create 5 credits
suggestion update 3 credits
playbook suggestion list 2 credits
suggestion list 2 credits
suggestion get 1 credit
suggestion resolve 1 credit

Case

Operation Cost
case start 5 credits
case update 3 credits
case assign 3 credits
case acl 3 credits
case list 2 credits
case get 1 credit
case close 1 credit
case reopen 1 credit

Task

Operation Cost
case task create 5 credits
task update 3 credits
task assign 3 credits
case task list 2 credits
task list 2 credits
task get 1 credit
task close 1 credit
task reopen 1 credit

Record

Operation Cost
case record list 2 credits
case record append 1 credit

Insufficient balance

When the resolved context (personal or workspace) does not have enough credits for a call's cost, the call fails with 402 Payment Required before it runs — nothing is charged. Purchase more from Credit management, or switch to a context with a higher balance.